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Security and Privacy:

Our system uses Paypal's secured services and customer information is kept in a secured way. Customer privacy is also protected.

Shipping:

For orders within the United States (including Alaska and Hawaii), Shipping and handling normally take about one week. We normally ship with US Postal Office's mail. Upon shipping, we'll send you an e-mail.

For orders outside of U.S.A., $14.95 shipping and handling fee is charged at ordering. If the actual shipping cost turns out to be more than $14.95, we'll charge the extra amount separately.

Return policy:

All items carry a 15 days money back guarantee as long as product is in its original state. Shipping fee is not refundable.

Contact us:

For customer service: service@chinatown-online.com

For sales, sale@chinatown-online.com

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